1. Incorporation Services
1.1. The Client will receive a full refund of the set-up fee minus the payment gateway/ incoming fees from the original charge if the following three conditions are met:
a. BBCIncorp is not able to incorporate the Company for the Client; AND
b. BBCIncorp has received all the necessary documents duly completed by the Client, including a copy of the Client’s valid identity document which has been authenticated according to the exact instructions of the Agreement conduct about the exercise of due diligence and any document which BBCIncorp has requested from the Client, such as but not limited to utility bills not older than three months, his/her curriculum vitae, a bank reference letter (full documents required for incorporation as bellow); AND
c. The request for the refund after the payment of the incorporation fee by the Client.
1.2. The Client will receive a full refund of the set-up fee minus the payment gateway/ incoming fees from the original charge and other charges (including consulting fee and a processed part of service,…) if the following two conditions are met:
a. The Client requests a refund unilaterally; AND
b. The order is not claimed and processed by relevant parties yet; or if the order can be canceled without charges by relevant parties.
2. Bank Account Opening and Support Services
2.1. The Client will receive a full refund of the Services fee minus the payment gateway/ incoming fees from the original charge if the following three conditions are met:
a. BBCIncorp is not able to process the application for the Client to the chosen Bank(s) which is/are mentioned on the supported list of BBCIncorp; AND
b. BBCIncorp or the Bank has received all the necessary documents duly completed by the Client, including a copy of the Client’s valid identity document which has been authenticated according to the exact instructions of the Agreement conduct about the exercise of due diligence and any document which BBCIncorp has requested from the Client, such as but not limited to credit card statement, utility bills, work contract, Certificate of Incorporation or other evidence of the economic origin of the funds; AND
c. The request for the refund after the payment of the services by the Client.
2.2 The Client will receive a full refund of the banking support fee minus the payment gateway/ incoming fees from the original charge and other charges (including consulting fee and a processed part of service,…) if the following two conditions are met:
a. The Client requests a refund unilaterally; AND
b. The order is not claimed and processed by relevant parties yet; or if the order can be canceled without charges by relevant parties.
3. Virtual Office, Telephone/Fax Services
The Client will receive a full refund of the service fee minus the payment gateway/ incoming fees from the original charge and other charges (including consulting fee and a processed part of service,…) if the following two conditions are met:
a. The Client requests a refund unilaterally; AND
b. The order is not claimed and processed by relevant parties yet; or if the order can be canceled without charges by relevant parties.
4. Other Services
For other services, we will issue a refund if we can not deliver services to you. In case services have been delivered and informed to you via email, such services payment shall not be refunded.
The Client will receive a full refund of the service fee minus the payment gateway/ incoming fees from the original charge and other charges (including consulting fee and a processed part of service,…) if the following two conditions are met:
The Client will receive a full refund of the service fee minus the payment gateway/ incoming fees from the original charge and other charges (including consulting fee and a processed part of service,…) if the following two conditions are met:
a. The Client requests a refund unilaterally; AND
b. The order is not claimed and processed by relevant parties yet; or if the order can be canceled without charges by relevant parties.
